Terms and Conditions
1. INTERPRETATION AND VARIATION
1.1 In the Terms and Conditions the following definitions apply:
“Company” means Richmond Yoga Ltd (7-9 Church Court, Richmond, Surrey, TW9 1JL, Company no. 5084380, VAT no. 885 9055 71, Tel no. 0208 948 6448)
“Member” means any person that has completed and submitted a registration form which has been accepted by The Company.
“Studio” means the premises at Richmond Yoga, 7-9 Church Court, Richmond TW9 1JL.
“Website” means www.hotyoga.co.uk.
“Services” means provision of class events and other activities within the Studio
“Products” means physical goods
“Terms and Conditions” means these terms and conditions.
1.2 References in the Terms and Conditions to the singular will include the plural and vice versa and references to the masculine gender will include references to the feminine gender.
1.3 The Terms and Conditions are incorporated into the Registration Form.
1.4 The Company reserves the right to vary and revoke these Terms and Conditions from time to time which it may consider necessary or desirable for the regulation of the internal affairs of the Studio and/or the conduct of Members. Any such changes will be published on the Website and, until revoked, are binding on Members.
2. MEMBERSHIP AND SERVICES
2.1 Subject to condition 2.2, when a person has completed the Registration Form, supported by proof of ID such as Driving Licence or Passport, he will become a Member of the Studio.
2.2 Acceptance of a person as a Member is at the absolute discretion of The Company.
2.3 A Member is allowed to purchase the Introductory Offer once only.
2.4 The Company reserves the right to expel from the Studio, suspend for a specific period or refuse to renew the membership of any Member whose conduct is or may, in The Company’s reasonable opinion, be injurious to the character of the Studio or which amounts to a breach of the Terms and Conditions or where such expulsion is otherwise in the interest of the Member himself (for example, in cases where the student refuses to accept instruction from a teacher which subsequently leads to unsafe practice) or in the interests of the other Members of the Studio. Any Member so expelled will forthwith cease to be a Member of the Studio and will not be entitled to any refund for any period during which his membership is suspended.
2.5 Any purchased Service linked to a Membership account may only be used by the person who purchased it or for whom it was purchased. Breach of this condition will lead to termination of the Membership. Purchased Services are non-transferable.
2.6 Purchased Services are non-refundable. If a package is bought and only part-used there will be no refund available for the remaining sessions/period. Any such refunds are at the absolute discretion of The Company.
2.7 Time-specific purchased Services such as Yearly, Three-Monthly, Monthly and Monthly Autopay do not cover fees for workshops or seminars, but may, at the discretion of The Company, allow the Member privileged access to booking such workshops or seminars.
3. MONTHLY AUTOPAY
3.1 The Service known as “Monthly Autopay” (or simply “Autopay”) is for a minimum of six months. Any Member purchasing Autopay agrees that they cannot cancel their Autopay prior to this six month period being completed. After this six month period the Autopay will continue until it is cancelled.
3.2 Monthly Autopay Members are entitled to participate in an unlimited number of classes at the Studio until their Autopay terminates.
3 Monthly Autopay Members may request to freeze their Autopay charges once per year according to the policy below:
- A freeze period may be applied to Autopay once per year at any time for a fee of £20 per month or part thereof, for a maximum duration of 3 months.
- To request a freeze, please email firstname.lastname@example.org or hand in a written request at reception FAO Johnny. The request must be received at least 10 working days prior to the start of the freeze period.
- Following the end of the requested freeze period, Autopay will automatically be reactivated.
3.4 The Member will forfeit their membership if they fall behind in payment for more than 30 days. Such Member shall remain liable for any outstanding payments.
3.5 The Autopay will continue indefinitely unless and until a Member cancels their Monthly Autopay by written request to Richmond Yoga, giving at least 10 working days’ notice of the desired cancellation date. No refunds shall be given to Members in respect of any Autopay fees that have been paid.
3.6 If a Member does not pay their Autopay for the initial six month period (or cancels their Autopay during this period) then the Member is liable in full for any outstanding payments in respect of the initial six month period.
3.7 The Member authorises Richmond Yoga to debit any credit or debit card provided by the Member with the monthly Autopay fee (or any outstanding fees) without notice to the Member.
3.8 Autopay fees must be paid in accordance with these Terms and Conditions irrespective of whether or not the Member uses the Studio’s facilities.
3.9 Autopay Membership does not cover fees for workshops or seminars, but may, at the discretion of The Company, allow the Member privileged access to booking such workshops or seminars.
3.10 Autopay fees may be increased at Richmond Yoga’s discretion. Members shall be given at least 10 working days’ notice of any increase in Autopay fees. Members who do not wish to accept a proposed change to any Autopay fees may cancel their Autopay by giving notice to Richmond Yoga in accordance with Condition 3.5.
4. BOOKINGS AND CANCELLATIONS
4.1 The Company does not currently facilitate online bookings.
5. FITNESS AND HEALTH
5.1 Members are advised not to use the Studio’s facilities without first seeking medical advice if they have concerns over their physical condition. The Studio reserves the right to refuse access to any Member if, at its discretion, it considers that the health of the individual concerned may be endangered by the use of such facilities.
5.2 Members with low/high blood pressure and/or cardiac irregularities should not attend class until they have written permission from their doctor. If there is any doubt, the Member should consult their doctor. Members must notify the Studio of any circumstances affecting their health which may be exacerbated through continued use of the Studio.
5.3 Company staff are not medically trained and are therefore not qualified to assess whether the Member or any guest is in good physical condition and/or that the Member can engage in any exercise without detriment to the Member’s health, safety, comfort or physical condition.
5.4 Members are required to follow the instructions of the teacher at all times.
6. LIMITATION OF LIABILITY
6.1 In consideration of The Company accepting a person as a Member, the Member agrees that:
6.1.1 Neither The Company, nor its employees or agents shall be liable for any loss, damage or theft of any property belonging to a Member unless such loss, damage or theft was caused by negligence of The Company or its employees, agents or sub-contractors.
6.1.2 Neither The Company, nor its employees or agents shall be liable for any death, personal injury or illness occurring at the Studio or as a result of the use of the facilities, except to the extent that such death, personal injury or illness arises from any negligent act or omission of The Company or its employees, agents or sub-contractors.
6.2 It is the Member’s responsibility to ensure that, in accordance with condition 5 of these Terms and Conditions, their physical condition is appropriate for participating in classes.
7. USE OF FACILITIES
7.1 A Member is entitled to use the Studio’s facilities provided always that the Studio may at any time without notice withdraw all or part of its facilities for any period or periods and with notice, where practicable, in connection with any cleaning, repair, alteration or maintenance work or for reasons beyond the control of The Company.
7.2 Under-18s must be accompanied by an adult until given express permission by The Company that they can attend unaccompanied. Under-16s must be accompanied by an adult. Under-14s may only use the Studio with the express permission of The Company and must be accompanied by an adult.
8. PERSONAL BELONGINGS, DRESSCODE, SAFETY AND GENERAL
8.1 Personal belongings are brought onto the Studio premises at the Member’s own risk and The Company does not accept liability for any loss or damage whatsoever to such items.
8.2 Members are advised to take small valuables into the yoga studio and not leave them in the changing rooms.
8.3 Members are requested to wear a form of dress appropriate to the practice of yoga.
8.4 Outside footwear should be removed in the stairwell before entry to the reception area. Members should not walk around the Studio barefoot if they have a verruca or similar foot complaint.
8.5 In the interests of safety and hygiene, no crockery, glass or food are permitted in the changing rooms or Studio. Only water is permitted in the yoga studio (no coloured drinks).
8.6 No running is allowed anywhere in the Studio premises.
8.7 Members are requested not to use aerosols or other scents in the changing rooms or Studio.
8.8 Members are required to use a suitable yoga mat and a towel for the purpose of covering their yoga mat in the Studio. If a Member sweats through or around their mat and towel they must rent further mats or towels to ensure the flooring remains sweat-free.
8.9 Details of Class times at the Studio may vary from time to time and are published on the Website. The Company reserves the right to change Class times or cancel Classes at its discretion, and will endeavour to give Members notice of such changes as is reasonably practicable.
8.10 Members consent to having their photograph taken by The Company at any time whilst using The Company facilities and The Company reserves the right to use any such individual or group photographs of members and/or guests for press or promotional purposes. If a Member specifically does not want their photograph used for such purposes then they must notify The Company in writing.
8.11 The Company may communicate with the Member by email. By providing an email address to The Company the Member consents to receiving email communications from The Company. The Member also accepts the risk that email may not be a secure and confidential means of communication. The Company will not be liable for any loss or damage suffered as a result of communicating with a Member by email.
8.12 Members are required to give notice to The Company of any change of home address or email address or contact phone number. Failing such notice, all communications will be assumed to have been received by the Member within five days of email sent or mailing to the last address (of either type) notified to The Company.
8.13 Any marketing, educational or other materials of this nature whatsoever produced by The Company in connection with the Studio and which are made available to Members at the Studio will at all times remain the property of The Company and will be subject to The Company’s copyright.
These Terms and Conditions and any disputes arising from them shall be governed by the laws of England and subject to the exclusive jurisdiction of the English courts.
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